Third Shift Pest Response · Corliss Heights, Etting & the Vale Terminal district · 6 p.m. to 6 a.m., every night

The bugs keep night hours. So does the van.

Hotels, kitchens, warehouses, midnight households: Third Shift answers pest emergencies from six in the evening to six in the morning, when the day outfits are closed and the problem is not. A live dispatcher — never a service — a species determination from your photo before the van rolls, and a written night report by eight the next morning. Ninety-minute arrival or the call-out fee is zero.

2,700
night calls answered since 2019
47 min
median arrival, dispatch to doorknob
12 hr
coverage, 6 p.m. to 6 a.m., 365 nights
30 days
re-treat clause on every resolved call

Services & rates

The night rates, printed

Night rates, flat and printed — there is no after-hours multiplier because all our hours are after hours. Every call includes the species determination, the written night report by 8 a.m., and the 30-day re-treat clause; travel across the district is not a line item.

Emergency wasp & hornet callfrom $180

Interior or exterior, any hour — treated at night when the colony is home, the nest down before breakfast if it must be

Hotel bed-bug night response$1.20 / sq ft

Heat remediation scheduled to the room calendar, adjoining units inspected the same night, discretion by default — unmarked van on request

The 2 a.m. kitchen stop$240

Restaurants before the health visit or after a sighting: gel by strain, growth regulator, monitors down, and the count sheet ready for the inspector

Night rodent at the docksfrom $310

Loading-dock trap-out placed overnight so the morning shift finds stations, not surprises; entry gaps mapped for the day crew to seal

Apartment emergency call-out$150 call-out

Tenant or landlord, any hour — roaches, bed bugs, the wasp nest over the third-floor stairwell that only shows at night

The Overnight Contract$68 / month

Monthly night monitoring, priority dispatch inside 30 minutes, unlimited emergency call-outs, and the 8 a.m. report every visit

Ninety minutes or the call-out is free

On site inside ninety minutes of the dispatcher’s confirmation, or the call-out fee zeroes and only the work is invoiced. Our median is forty-seven minutes and the worst night on record is eighty-nine — the clause exists so you never have to wonder what it costs to find out.

How the night works

A dispatch, not an answering service

Call at 1 a.m. and a dispatcher answers — one of three people, by name, who has run routes themselves. The photo you send gets a species determination before the van leaves the barn, so the tech arrives with the right gel, the right dust and the right plan rather than a flashlight and optimism. Night work is placement work: voids, locked stations, targeted heat — never a fog through a building people sleep in, and re-entry intervals that hold the same at night as they do at noon.

Call to close, every time

The dispatch protocol

1

Call

A live dispatcher, all night. Two questions: what you are seeing, and can you send a photo. The species determination starts before the van does.

2

Triage

Emergency or morning? Wasps over a bed, roaches before an inspection, anything with a guest in the room — the van rolls. The rest books at your convenience.

3

Arrive

Marked van — or unmarked, for hotels — and a tech who opens with the determination: what it is, what tonight’s move is, and the re-entry time in plain numbers.

4

Resolve & file

The work done, the entry sealed where sealing is the fix, and the written night report — species, placements, counts, the clause — in your inbox by 8 a.m.

Corliss Heights · 2025 — 2026

From the night log

Six calls off last season’s log, photographed the night they happened. Night work photographs about how you would expect.

The 11 p.m. arrival
The 11 p.m. arrival — median forty-seven minutes, door to door
The dispatcher’s jar
The dispatcher’s jar — determination before the van rolls
Hotel call
Hotel call — adjoining units inspected the same night
The night report
The night report — species, placements, counts, clause
Dock stop
Dock stop — stations placed before the morning shift
The 8 a.m. proof
The 8 a.m. proof — monitors counted, file closed by coffee
A guest found bed bugs at 11:20 on a sold-out Friday. The dispatcher had a determination from our photo by 11:40, the tech was in the building before one, and the adjoining rooms were inspected the same night — unmarked van, exactly as promised. The written report was waiting when my morning clerk logged on. Our old day-shift company took three days to call back.
Marcus Ovelle · General manager, Terminal District hotel
The health inspector was coming Thursday and the line cook found roaches Tuesday at close. Third Shift ran the 2 a.m. stop — gel by strain, regulator, monitors down — and by Thursday the count sheet was the strongest document in the binder. We passed. The inspector asked who did our monitoring and I gave them the number like a tip.
Suzanne Brice-Oyelaran · Chef-owner, Etting
Something was in the warehouse between the night receiving and the morning pick, and every day outfit wanted to “come by next week.” Third Shift placed the trap line overnight, mapped the dock gaps for our day crew to seal, and the night report told me more about my own building in one page than the facility binder had all year.
T. Marchbanks · Distribution floor, Vale Terminal

The night, in figures

47 min
median arrival across 2,700 night calls
89 min
the worst night on record — still inside the clause
8 a.m.
the written night report lands, every call
30 days
re-treat clause on anything the night resolved

Before you call

Asked at 1 a.m.

The five the dispatcher fields every night. Anything else, the line at the bottom of this page is answered by a person, all night, every night.

How can you identify a pest at night?

The same way the day outfits should: from the evidence. Your photo, the droppings, the frass, the trail line — the dispatcher keys it before the van rolls, and the tech confirms on site with a torch, a jar and a hand lens. What cannot be keyed tonight is keyed by morning, and the night report states which is which.

Is night treatment safe for sleeping guests?

It is built to be. Night work is placement work — gel in voids, dust in cracks, heat held to the room that needs it — never a fog through an occupied floor. Re-entry intervals are the same at night as at noon: forty-five minutes for placements, and rooms are ventilated before the guest or the clerk returns. Adjoining units get inspected while the work runs, so the morning finds answers instead of questions.

Do we have to move a hotel guest?

Almost never. Placement protocols run around an occupied room; heat remediation for an active bed-bug file moves the guest for the night of the treatment only, and we schedule to your calendar with the adjoining-unit inspection folded in. Unmarked van, plain-clothes option, and a report written so your ownership conversation is one page long.

What does “emergency” actually mean?

Anything that costs you by morning: a guest who cannot sleep, a health inspection inside seventy-two hours, a sighting that will be a story by breakfast, a dock that loads at six. Everything else books at day rates — we will tell you honestly which one yours is, because triage is the dispatch desk’s actual job.

What if they come back after the night?

The 30-day clause: live activity of the species on the night report, inside thirty days, and the re-treat is free — same-night scheduling if the calendar allows. The clause survives weekends, holidays and the fact that the original work happened in the dark, because the count sheet is what closes the file, not the sunrise.

The line is answered 6 p.m. to 6 a.m., every night · unmarked van on request, no questions · (555) 046-3347 · dispatch@thirdshiftpest.example

The morning always knows what the night did. That is the entire standard.
stenciled inside every Third Shift van

Call the night line

The phone is the emergency channel — (555) 046-3347, answered by a person from six to six. The form below is for contracts, questions and morning-rate bookings, and it lands on the same desk. dispatch@thirdshiftpest.example

The desk note