Last season, audited
The storm standard, in figures
Per-push clearing
$95per push
- Driveway or small lot plowed to pavement
- Walk from door to drive opened
- Treated salt on the entrance throat
- Same-storm response, day or night
- Photo of the finished surface, filed
Season contract
$2,340Nov – Apr
- Unlimited pushes at the one-inch trigger
- Brine pre-treat before every named storm
- Walks, mailbox pad and steps included
- Contracts clear the queue — first out, every storm
- Stack plan mapped and agreed in October
- No storm surcharges. A February of four feet costs nothing more
Commercial 24-hour
from $1,650per month
- Lots plowed, blown and treated on the lease’s clock
- Catch basins, fire lanes and curb stops kept clear
- Timestamped photo file within 12 hours of each pass
- Salt tonnage logged per visit for the insurer
- Certificate of insurance on file before the first flake
Why the standard holds
The window is in writing because the weather will not read it
Every snow contractor promises to come. Storrow promises WHEN: from the moment your trigger depth is crossed, a truck reaches the lot inside ninety minutes — the number sits in the service schedule beside the rate, and last season’s three hundred and eighteen passes include zero missed windows. When the forecast is beyond honest, we call the night before and say so; a standard that bends quietly is not a standard.
Miss the window, the pass is free
If a truck misses the ninety-minute commercial window, that pass is not invoiced — automatically, without a phone call or a claim form. It has not happened yet; the clause exists so you never have to wonder what it would cost us.
How it goes
One storm, contract to closeout
The same sequence on every job — the only variable is your project.
October — the contract
The lot walk
We walk your lot with a wheel and a clipboard: trigger depth, blade rules surface by surface, stack sites, curb-stop markers in before the ground freezes. Every October decision is one fewer midnight judgement.
T-36 hours — the watch
Brine down while it’s dry
When the forecast firms up, the brine trucks roll: a 23% salt solution sprayed on dry pavement, which stops the bond between ice and asphalt before it exists. Pre-treating after the snow starts is watering a plant in the rain.
The trigger — the plow
One inch starts the clock
The ninety-minute window opens the moment your trigger is crossed. Poly edges on stamped concrete and pavers, steel on asphalt, blade heights set from the October map — the map decides, not the driver’s mood.
During & after — treat
Salt the throats and the walks
Treated salt at every entrance, on the walks, in the fire lanes, spread by calibrated spinner rather than shovel-scoop. Rock salt alone quits near fifteen degrees; treated granules keep working into the cold that actually happens here.
Within 12 hours — the file
The timestamped closeout
Entry and exit photos, GPS trace of the pass, salt tonnage — one file, in your inbox, the same file we would hand an insurer in March. You read it with coffee; we file it for the day someone asks.
STORM LINE (555) 058-7723 — a dispatcher, not a voicemail, from first flake to last pass. Contract clients never hear a busy signal twice.
Berwick Falls, 5:40 a.m.
The fleet, mid-storm
Nine units run the Notch on a storm night — plows, blowers and the hand crew that follows them. These are working photographs, not brochures: what the lot looks like before your staff arrive is the product.
Our lease says the lot is clear by six and our lawyer reads everything. Eleven seasons with Storrow and the photo file has ended every March argument before it started — timestamp, pass, tonnage. The ninety-minute window has never once been missed on us.
The bakery opens at five and the delivery arrives at four. Storrow’s dispatcher knows both facts without being reminded — the route truck hits our throat before the driver even parks. That is the whole difference between a contractor and a schedule.
They brined the lot the afternoon BEFORE the ice storm while their competitor waited for snow to plow. Our blacktop came through the whole season without the frost-heave cracks the last operator left us. The October lot walk felt like theatre until I saw the blade heights on that map.
Fair questions
Before the snow does
The five every property owner asks before the first contract. The storm line answers anything else, any hour of a storm.
When exactly do you show up?
On the trigger in your contract — one inch is our standard for lots, two for long residential drives — and inside the ninety-minute window from the moment it is crossed. Storms that re-intensify get re-pushed on the same trigger, and all of it is written before November, not decided at 3 a.m.
Brine or rock salt — what is actually going on my lot?
Both, at different moments. Brine is a 23% salt solution sprayed on DRY pavement before the storm to stop ice bonding to the surface; it needs about a tenth of the salt of scattering rock salt after the fact. During and after the pass we spread treated salt — granules coated to keep working below the fifteen degrees where plain rock salt quits.
Where does the snow go?
The October walk maps it: stack sites on your own property first, then the haul yard on Notch Road when a February outruns the map. Hauling on commercial contracts is in the price — a mountain in your parking spaces is a plow bill you pay for twice.
What protects my curb stops, light bases and island gardens?
Markers go in at the freeze, poly edges run wherever there is stamped concrete or paver, and blade heights come off the October map, not driver memory. Damage from a marked, mapped lot is on us — and in eleven seasons the ledger has stayed boring.
How does billing work across a storm like January’s?
Contract clients see one monthly number that ignores the weather entirely. Per-push clients see the card rate times the pushes, with the photo file attached so the count is never a debate. Nobody gets a surprise line named “storm surcharge,” because no such line exists.
Get the lot on the roster
Address, surface and when your doors open — that is the whole quote. Lot walks happen through October and the roster closes when it closes. ops@storrowcommand.example