Diagnostics
Check-engine and warning lights traced to the cause with factory-level scan tools, then explained in plain words — with the test that proves it. Credited to the repair if you go ahead.
$129 · About 1 hr
Skip to content Lumen Auto (408) 555-0108Book a visit Menu 
Now booking this week · San Jose
Car repair that shows its work.
Every make, every system — from oil changes to hybrid batteries. Photos, video and a clear price arrive on your phone before a single bolt turns, and every repair is covered for three years.
- ASE-certified technicians
- 36-month / 36,000-mile warranty
- 4.9 from 1,100+ reviews
Live videoof your car, sent to your phone
2 tapsto approve the work
62%Brake pads · good
Serviced here every week
- Toyota
- Honda
- Ford
- Tesla
- Subaru
- Hyundai
- BMW
- Kia
- Chevrolet
- Lexus
01Services
One shop for every system on your car.
Posted prices for most cars, before tax. The exact price for yours comes with your inspection — before any work starts.
Oil & filter service
Full synthetic to your manufacturer’s spec, a new filter, fluid top-ups and a 40-point digital inspection with photos.
From $69 · 35 min
Brakes
Pads and rotors measured with a micrometer, not a guess — and you see the measurement before we quote.
From $199 an axle · 90 min
Hybrid & EV service
Battery health reports, cooling systems, 12-volt batteries and brakes for hybrids and EVs of every make.
From $149 · 2 hrs
Tires & alignment
Road-force balancing and a four-wheel alignment with the before-and-after numbers on your phone.
Alignment $129 · 1 hr
Climate control
A/C performance tests, leak detection and recharges for both older and newer refrigerants.
From $119 · 1 hr
Suspension & steering
Shocks, struts, control arms and steering racks, finished with an alignment and a road test.
From $189 · Half a day
Scheduled maintenance
30k, 60k and 90k services by your owner’s manual, recorded so your factory warranty stays whole.
From $289 · 3 hrs
02Service health
See what your car needs next.
Every visit ends with a report like this one. Pick a sample car and watch the picture change with age and miles.
2019 Sedan62,000 mi · daily commuter2015 SUV140,000 mi · family hauler2022 Hybrid18,000 mi · city miles
38%Oil life
Change in about 1,900 mi
—
62%Brake pads
6 mm front, 7 mm rear
—
55%Tire tread
6/32 in · rotate now
—
81%Battery
612 CCA on a 650 CCA spec
—
Recommended next
- NowTire rotation & balance$39
- In ~1,900 miOil & filter service$69
- At 65,000 miBrake fluid exchange$119
12%Oil life
Overdue by 600 mi
—
24%Brake pads
3 mm front · replace soon
—
31%Tire tread
4/32 in · plan new tires
—
46%Battery
Weak cranking on cold starts
—
Recommended next
- NowOil & filter service$69
- NowFront pads & rotors$389
- This monthBattery replacement$229
86%Oil life
Next change in about 6,500 mi
—
93%Brake pads
Regenerative braking saves them
—
78%Tire tread
8/32 in · even wear
—
97%Battery
Hybrid pack health, excellent
—
Recommended next
- At 20,000 miTire rotation$39
- At 20,000 miCabin air filter$49
- Every visitHybrid cooling checkIncluded
Sample cars, for illustration. Your report comes from a 40-point inspection of your own car — with photos of everything we measured.
03How it works
Four steps. Zero guesswork.
- 01
Book in a minute
Online or by phone. Pick a time and tell us what the car is doing — or simply that it’s due.
- 02
We inspect and film
A technician checks forty points and films anything worth your attention, with the measurement on screen.
- 03
Approve from your phone
Each item priced and ranked: now, soon, or it can wait. Approve what you want and skip what you don’t.
- 04
Drive away covered
Pay with a tap, get the report in your inbox and a 36-month / 36,000-mile warranty on every repair.
04Why Lumen
Transparent by default.
Most shops ask you to trust them. We would rather show you — every measurement, every photo, every price, before you decide.
Photos & video on every job
You see the worn part, the measurement and the new part — not just a line on an invoice.
Prices before work. Always.
Nothing proceeds without your approval, and the approved price is the price you pay.
Factory-level diagnostics
Scan tools that talk to every module on a modern car, from the engine to the seat heaters.
Hybrid & EV trained
High-voltage safety training and the right tools to service hybrids and EVs of every make.
A three-year warranty
36 months or 36,000 miles on parts and labor, in writing, on every repair we make.
A ride while you wait
A free shuttle within five miles, a lounge with real coffee, and EV charging in the lot.
4.9average from 1,100+ reviews
47photos in a typical inspection
36months of warranty on repairs
82%of repairs finished the same day
05Lumen Care
One membership. Every make.
Prices before tax. Cancel any time from your phone; unused services roll over for twelve months.
Pay as you go
$0a month
- Posted prices on every job
- Digital inspection with photos
- 36-month / 36,000-mile warranty
- Free shuttle within five miles
Simply book when you need us.
Book a visitLumen CareMost popular
$19a month
- Two full-synthetic oil services a year
- Tire rotations at every visit
- 10% off every repair
- Priority booking and a loaner car
For most gas cars and light trucks.
Join Lumen CareLumen Care EVHybrid & EV
$24a month
- A battery health report every year
- Cabin filter and brake fluid included
- Tire rotations at every visit
- 10% off every repair
For hybrids, plug-ins and EVs.
Join Care EV06Reviews
Drivers who stopped worrying.
4.9★★★★★from 1,100+ reviews on Google
★★★★★
They sent a video of my rotor with the caliper reading right on screen. I have never approved a quote faster.
★★★★★
Another shop quoted a $1,900 pump. Lumen found a $140 relay and showed me the test that proved it.
★★★★★
Approved the work from a meeting, got a text when it was done, and the car came back washed. Small things, big impression.
★★★★★
Honest about what could wait. They put my next three services on a list with prices so I could plan for them.
★★★★★
First shop that explained my check-engine light with an actual diagram — and fixed it the same afternoon.
★★★★★
The membership paid for itself by the second oil change. And the coffee is genuinely good.
07The team
People who explain things.
Fourteen technicians and two service advisors — and not one of them will talk down to you.
Marco Alvarez
Founder · ASE Master Technician
Twelve years in dealer service bays before he opened Lumen in 2016 — to run the shop he always wanted to bring his own car to.
Kenji Morales
Diagnostics lead · ASE L1 & L3
Intermittent faults, electrical gremlins, hybrid systems. Kenji reads a wiring diagram the way other people read a novel.
Theo Brandt
Chassis & EV technician · ASE certified
Suspension, steering and everything under the floor of an electric car — and he films each step so you can see it too.
08Visit
Lincoln Avenue, Willow Glen.
1442 Lincoln AvenueSan Jose, California
Mon–Fri 7–6:30 · Sat 8–4
- Monday7:00 AM – 6:30 PM
- Tuesday7:00 AM – 6:30 PM
- Wednesday7:00 AM – 6:30 PM
- Thursday7:00 AM – 6:30 PM
- Friday7:00 AM – 6:30 PM
- Saturday8:00 AM – 4:00 PM
- SundayClosed
- ParkingA free lot behind the building — enter from Lincoln Avenue.
- Key dropOpen around the clock; we text you a lockbox code when you book.
- ChargingTwo Level 2 chargers. EVs leave with at least the charge they came in with.
09FAQ
Questions, answered.
Do you work on my make?
Yes — domestic, Asian and European cars, light trucks, hybrids and EVs. If a job truly needs a dealer-only tool, we’ll tell you before you book.
What is a digital inspection?A technician checks about forty points and sends photos and short videos of anything worth your attention, each with a price and an urgency.
Will servicing here affect my factory warranty?No. Federal law lets you maintain your car anywhere. We follow your manufacturer’s schedule and specifications and keep a record of every visit.
Do you charge for diagnostics?A diagnostic is $129 and covers up to an hour of testing. If you go ahead with the repair, we credit it toward the bill.
How does Lumen Care billing work?Monthly, on the card you choose, and you can cancel from your phone at any time. Unused services roll over for twelve months.
How long will my car be here?Most maintenance is same-day. For bigger jobs you get a finish time with the estimate — and a shuttle ride either way.
10Book a visit
Tell us what your car is doing.
We’ll confirm a time by text within the hour while we’re open. You’ll see the price — and approve it — before any work begins.
- Call
- (408) 555-0108
- Visit
- 1442 Lincoln Avenue, San Jose, California
- Hours
- Mon–Fri 7–6:30 · Sat 8–4