Electric & hybrid service · Victoria, British Columbia
Careful service for quiet cars.
Battery health checks, brakes, tires, cooling and software for every electric and hybrid make — by technicians trained for high voltage, in a bay built for it. A clear report, nothing sold that can wait, and your car back at the charge you asked for.
Fig. 01A charger in every bay. Your car leaves at the charge you asked for.
2019looking after electric cars in Victoria
8technicians trained for high voltage
2 yror 40,000 km warranty on every repair
3charging bays, free while you wait
Services
What we look after.
Electric cars need less, and different, care. These are the things that actually wear — with the price and the time each one takes. Prices in Canadian dollars, before tax.
01
Battery health report
A full state-of-health reading of the high-voltage battery, cell balance and cooling — on one page you can keep, or show a buyer.
From $149 · 60 min
02
Annual EV service
Cabin filter, brake fluid test, coolant, tire rotation, and a software and recall check. What an electric car actually needs.
From $189 · 90 min
03
Brakes
Regenerative braking makes pads last for years, but calipers seize from disuse. We clean, lubricate and measure before replacing anything.
From $219 an axle · 2 hrs
04
Tires & alignment
Tires rated for heavier cars and instant torque, balanced and aligned; seasonal swaps with storage.
From $129 · 60 min
05
Hybrid service
Engine oil, inverter coolant, the hybrid battery’s cooling fan and filter, and a health check of both drivetrains.
From $229 · 2 hrs
06
12-volt battery
The small battery still wakes the car, its doors and its screens. When it fails, nothing starts — so we test it at every visit.
From $189 · 30 min
07
Charging diagnostics
Slow charging, a port that won’t latch, a cable that faults: traced from the car’s side, with a written finding.
From $129 · 60 min
08
Pre-purchase EV inspection
Thinking about a used electric car? Battery health, a charging test, the underbody and a road test — in plain language.
$249 · 2 hrs
Battery health
How a battery ages, and when to look closer.
The battery is the part owners worry about most, and the one that usually deserves it least. A little understanding goes a long way.
Why charging slows near full
A fast charger fills the battery quickly while the cells can take it, then eases off past about 80% to protect them. The last fifth can take as long as the first four.
What wears a battery
Time, heat and many deep fast charges. Most packs lose a few percent in their first year, then something like one to two percent a year after that.
What doesn’t
Driving it. Charging to 80% at home, the occasional road trip and a mild coastal climate are about as gentle as life gets for a battery.
Fig. 02A typical fast charge, from 10% to full
10 → 80%about 30 minutes on a fast charger
80 → 100%about as long again, to spare the cells
At homemost owners stop at 80% and never notice the taper
Estimate
How much battery might your car have left?
Age of the car5 years
Kilometres a year20,000 km
Assumes a typical electric car with 420 km of range when new, charged mostly at home, in a mild coastal climate.
90%
Estimated battery health
≈ 375 km of 420 km range
What we would suggest
93% and upHealthy. Nothing to do but drive — we’ll take a reading at your annual service.
85 – 92%Normal ageing. A health report is worth it before a long trip, a sale or the end of a warranty.
75 – 84%Noticeable. A report shows whether the wear is even or one module is weak — and whether the warranty applies.
Below 75%Book a health report. Many makers cover the battery to about 70% for eight years or 160,000 km — check before yours runs out.
iAn illustration based on typical fleet data — not a diagnosis of your car. Only a battery health report reads your actual cells.
How a visit works
Four quiet steps.
1
Book
Online or by phone. Tell us the car, the kilometres and anything it has been doing.
2
Drop off, plugged in
Leave it in a charging bay. We note the charge it arrived with, and the one you’d like when you collect it.
3
A clear report
Readings, photographs and a written estimate by text. Nothing proceeds without your yes.
4
Ready, and charged
Collect it at the charge you asked for, with the report in your inbox.
Fig. 03Orange means high voltage. We treat it accordingly.
Our approach
Calm, careful, and clear about what can wait.
Trained for high voltage
Every technician holds high-voltage safety training. Insulated tools, an isolated bay, and a lockout every time.
Nothing sold that can wait
If it can wait until next year, the report says so — with the reading that shows why.
Software and recalls, checked
We look for open recalls and pending updates at every visit, and tell you which ones matter.
A two-year, 40,000 km warranty
On parts and labour, in writing, on every repair.
Every electric make
Tesla, Hyundai, Kia, Nissan, Chevrolet, Ford, Volkswagen, Polestar and the hybrids of Toyota, Lexus and Honda.
Prices
Posted, plainly.
In Canadian dollars, before GST and PST. If your car needs something different, you will know the price before we begin.
Charging diagnosticsCar-side fault finding, written finding$129
Pre-purchase EV inspectionHealth report, charging test, road test$249
In their words
Owners who stopped worrying.
4.9from 310 reviews
“
They read my battery at 94% after six years and told me to stop worrying. No upsell, no theatre — just one clear page of numbers and a car that drives like new.
The only shop I have found that treats my Leaf like a car rather than a science project.
I bought a used Model 3 on the strength of their pre-purchase report. Eighteen months on, every word of it was right.
They explained the inverter coolant in a way I finally understood, and my Prius runs better than it has in years.
The people
Two names you will come to know.
A small shop on purpose: the person who books your car is never far from the one who works on it.
Lars Lindqvist
Founder · Red Seal technician
Fifteen years on European cars, then the first electric car he drove home. Lars opened Stillpoint in 2019 to look after them the way they deserve.
Owen Tremblay
Lead technician · Hybrid & EV
Owen has serviced more hybrid battery cooling systems than anyone he knows, and still explains each one as if it were the first.
Fig. 04Every car is plugged in on arrival.
Fig. 05Collected at the charge you asked for.
Fig. 06The twelve-volt battery, tested at every visit.
Visit
Herald Street, by the harbour.
612 Herald StreetVictoria, British Columbia
Mon–Fri 8–5:30 · Sat 9–2
Monday8:00 AM – 5:30 PM
Tuesday8:00 AM – 5:30 PM
Wednesday8:00 AM – 5:30 PM
Thursday8:00 AM – 5:30 PM
Friday8:00 AM – 5:30 PM
Saturday9:00 AM – 2:00 PM
SundayClosed
ChargingTwo charging bays out front, free while your car is with us.
After hoursLock the car and leave the key in the slot by the door; we’ll text when it’s inside.
Getting hereFive minutes on foot from downtown, steps from the Galloping Goose trail.
Questions
What owners ask us.
If yours is not here, call and ask. We would rather explain than guess.
Can an independent shop service my electric car?
Yes. Most electric car maintenance — brakes, tires, cooling, cabin filters, 12-volt batteries, suspension — is ordinary work done with unusual care. We do it with high-voltage training and the right tools.
Will servicing here affect my warranty?
No. Maintenance at an independent shop doesn’t void your manufacturer’s warranty when it follows the schedule. We record every visit.
How often does an EV need a service?
Less often than you might think: once a year or every 20,000 km for most — tires, brakes, filters and a battery reading.
What does a battery health report tell me?
The battery’s usable capacity compared with new, how evenly its cells are balanced and how well it is cooled — on one page.
Do you work on hybrids?
Yes — Toyota, Lexus, Honda, Hyundai and Ford hybrids and plug-ins, the engine side and the electric side.
Will you charge my car?
Yes. Tell us the charge you’d like when you book and it will be waiting, at no cost.
Do you repair battery packs?
We diagnose down to the module and arrange warranty or specialist rebuilds. We don’t open high-voltage packs in-house.
Book a visit
Tell us about your car.
The car, the kilometres, anything you have noticed. We will reply within the working day to suggest a time — and the charge you ask for will be waiting when you collect it.
