Do I need an appointment?It helps — booking holds a bay and a technician for you. But if something feels wrong, come by anyway. We will always take a quick look.
Can I wait while you work?For oil changes, rotations, batteries and inspections, yes. The coffee is free and the couch is comfy. For longer jobs we will give you a ride.
Will you call before doing extra work?Always. You get photos and a written price by text, and nothing is done until you say yes. “No thanks” is a perfectly good answer.
Will servicing here affect my factory warranty?No. Federal law lets you have your car maintained at any qualified shop. We follow your maker’s schedule and record every visit.
Do you work on hybrids and EVs?Yes — brakes, tires, suspension, A/C and the 12-volt system on hybrids and electric cars, by technicians trained for high-voltage safety.
What does your warranty cover?Parts and labour on our repairs for three years or 36,000 miles, whichever comes first. Keep the invoice; we keep a copy too.
Do you do NC state inspections?Yes, safety and emissions, usually while you wait. If something fails, we explain why and give you a price to fix it — no pressure.